Shipping Policy

Thank you for shopping with Zaidi Frames. We are committed to delivering your personalized photo frames and gifts efficiently and securely. Please read our shipping policy carefully for details on processing, delivery options, and timelines.

📦 Shipping Options

a. Urgent Delivery

Processing Time: 1–2 working days
Estimated Delivery: Within 2–4 working days from the order date
Note: Available for select products only. Additional charges may apply.

b. Standard Delivery (Default Option)

Processing Time: 2–3 working days
Estimated Delivery: Within 4–5 working days from the order date

c. Normal Delivery

Processing Time: 3–4 working days
Estimated Delivery: Within 5–8 working days from the order date
Note: Since all our products are customized, this timeframe includes standard preparation and production time.

🛠 Order Processing

All orders go through a verification and customization process before dispatch.
Orders requiring customization may take longer, depending on complexity.
Once your order is ready for shipment, you will receive a tracking link via email or SMS.

🚚 Delivery Process

We collaborate with trusted courier partners for safe and timely deliveries.
Delivery times mentioned above exclude weekends and public holidays.
While we strive for on-time delivery, delays due to unforeseen situations (weather, strikes, courier issues) may occur. We appreciate your patience and understanding.

🔍 Order Tracking

Once your order is shipped, a tracking number will be provided.
You can track your shipment directly through our website or the courier’s tracking page using the provided details.

🌍 Shipping Coverage

Currently, we only deliver within Pakistan.
International shipping is not yet available, but we’re working on expanding our delivery network—stay tuned!

💰 Shipping Charges

Charges are calculated at checkout based on:
- Delivery option selected
- Weight and dimensions of the order
- Delivery location
All applicable charges will be shown before finalizing the order.

📬 Address Accuracy

Please make sure the shipping address you provide is complete and accurate.
Zaidi Frames is not responsible for delays or failed deliveries caused by incorrect addresses.

❓Need Help?

If you have any questions or concerns regarding shipping, feel free to contact our support team at:

📧 support@zaidiframes.store (replace with your actual support email)
📱 WhatsApp or Call: [insert number]

This shipping policy is subject to change without prior notice. Please refer to the most updated version on our website: https://zaidiframes.store